Privacy Policy

1. Who We Are

This Privacy Policy applies to Rae of Sunshine Consulting, an Enterprise Infrastructure Architecture firm based in Cape Coast, Ghana, serving clients in Ghana, Canada, and the United States.

2. What Information We Collect

We collect the following types of personal information:

• Contact information — your first name and email address when you sign up for a free resource, enquiry form, or newsletter
• Enquiry data — information you submit through our contact form, including your message and business details
• Usage data — information about how you interact with our website, including pages visited, time spent, and device type, collected anonymously via Google Analytics
• Cookie data — data collected through cookies and similar tracking technologies (see Section 6)
• Communication data — messages you send us via our contact form or email

We do not collect sensitive personal information such as payment details, government identification numbers, or health data through our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver the free resources, assessments, or downloads you requested
• To send you follow-up emails related to your download (you can unsubscribe at any time)
• To respond to your enquiries and provide customer support
• To send you information about our services, updates, and offers where you have given consent
• To improve our website and understand how visitors use it
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services that may process your data:

• Zoho Campaigns — email marketing and mailing list management
• Zoho CRM — customer relationship management
• Zoho Sites — website hosting
• Google Analytics — website traffic and behaviour analysis
• Google Search Console — website search performance monitoring

Each of these services has its own privacy policy. We encourage you to review them. We ensure that any third-party processors we use provide adequate data protection guarantees.

5. Your Rights

You have the following rights regarding your personal data:

• Access — you can request a copy of the personal data we hold about you
• Correction — you can ask us to correct any inaccurate information
• Deletion — you can request that we delete your personal data
• Unsubscribe — you can unsubscribe from our emails at any time using the unsubscribe link in any email
• Objection — you can object to how we use your data at any time

To exercise any of these rights, contact us at info@raeofsunshineconsulting.co.

6. Cookies

Our website uses cookies to improve your experience and help us understand how visitors use the site. We use the following types of cookies:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — used by Google Analytics to collect anonymous usage data
• Marketing cookies — used to track visits from campaigns and measure conversion rates

You can accept or decline non-essential cookies via our cookie consent banner. You can also manage your preferences at any time by clearing your browser cookies and revisiting the page.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Email subscribers are retained until they unsubscribe. Enquiry data is retained for up to 2 years.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All data is stored within secure Zoho infrastructure and subject to Zoho's enterprise-level security standards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: